Get in Touch

Have a question or need help? We're here to support you on your nursing exam preparation journey.

Email Us

For general inquiries and support

support@prepnurse.ai

Live Chat

Available for premium subscribers

Access via Dashboard

Help Center

Find answers to common questions in our knowledge base

Browse Help Articles

Community Forum

Connect with other nursing students and share study tips

Join Discussion

Support Hours

  • Monday - Friday9:00 AM - 6:00 PM EST
  • Saturday10:00 AM - 4:00 PM EST
  • SundayClosed
  • Email ResponseWithin 24 hours

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

FAQ

Frequently Asked Questions

What is PrepNurse.ai?

PrepNurse.ai is an AI-powered nursing exam preparation platform with thousands of NCLEX-style practice questions, interactive games, flashcards, and personalized study tools to help you pass your nursing exams on the first attempt.

Is there a free plan available?

Yes! Our free plan includes access to Question of the Day, Quick 10 and Quick 20 quizzes, mixed subject quizzes, basic progress tracking, and mobile/web access. No credit card required.

How much does Premium cost?

Premium is available at $14.99/month, $39.99/quarter, or $129.99/year. The yearly plan offers the best value. Premium unlocks all quiz modes, AI-generated quizzes, interactive games, certificates, and priority support.

Can I cancel my subscription anytime?

Absolutely. You can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period.

What devices can I use PrepNurse on?

PrepNurse.ai works on any device with a web browser — desktop, laptop, tablet, or smartphone. We also have mobile apps available for iOS and Android. Your progress syncs automatically across all devices.

How do I request a refund?

If you're not satisfied with your subscription, please contact us within 7 days of purchase using the form above or by emailing support@prepnurse.ai. Select "Refund Request" as the subject for faster processing.